Target Audience: Students, school leavers, interns, and entry-level employees
Duration: 1 Week (3–4 sessions)
Delivery Format: In-person or online
Certification: Optional Certificate of Completion
Course Objective:
To equip participants with essential communication skills and professional conduct expected in the workplace, enabling them to interact effectively with colleagues, supervisors, and clients.
Course Content
Module 1: Foundations of Workplace Communication
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Module 2: Professional Etiquette and Conduct
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Module 3: Written and Digital Communication
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Module 4: Conflict, Collaboration, and Team Communication