Duration: 6–8 hours
Target Audience: Regular users aiming to enhance productivity and master advanced features
Outcome: Improved efficiency, better organization, and use of automation tools

Introduction

Now that you have mastered Microsoft Outlook basics, it is time to take your skills further. Therefore, the Intermediate Outlook Course will help you become more efficient, organized, and proactive in communication and time management.

Moreover, this course goes beyond email and calendar basics. You will learn how to automate repetitive tasks and manage complex schedules. In addition, you will practice working collaboratively and explore advanced Outlook tools that streamline workflows.

Whether you use Outlook in a business environment, for team coordination, or for multiple responsibilities, this course is valuable. As a result, you will gain skills to work smarter, not harder, while improving productivity and communication.

What You Will Learn

By the end of this course, you will be able to:

• Create and manage custom email rules, apply the Clean Up and Ignore tools, and handle junk or phishing messages safely
• Use voting buttons and advanced delivery options to control how your messages are received and responded to
• Overlay, share, and delegate access to calendars, and use the Scheduling Assistant for effective group planning
• Manage tasks more effectively using flags, the To Do list, and integration with Microsoft To Do
• Create and reuse email templates, Quick Parts, and set up delayed delivery or recall messages when needed
• Apply advanced search techniques, build search folders, and use conditional formatting to organize your inbox visually
• Customize Outlook with add-ins, manage multiple accounts and data files, and apply powerful keyboard shortcuts for maximum productivity

This intermediate course is ideal for professionals, team leads, executive assistants, or anyone looking to gain a deeper command of Microsoft Outlook for work or business.