Duration: 4–6 hours
Target Audience: New users or those needing a refresher
Format: Video lessons, in-person workshop, or self-study modules
Outcome: Confident use of email, calendar, and basic Outlook tools

Introduction

Microsoft Outlook is more than just an email application. In fact, it is a powerful communication and productivity tool. Millions of individuals and businesses around the world use Outlook every day.

Whether you are new to Outlook, or have only used it for basic email, this course will help. Therefore, you will build a strong foundation to use Outlook effectively and confidently.

Moreover, Outlook combines email, calendar, contacts, and task management in one platform. As a result, you can stay organized, communicate professionally, and manage your time with ease.

By understanding Outlook’s key features and navigation, you will save time and improve your communication. In addition, you can stay on top of work and personal commitments.

This beginner-level course is designed for anyone who wants to learn Outlook from scratch. Furthermore, it is also helpful for learners who want to strengthen their basic skills. No prior experience is required—just a willingness to learn.

What You Will Learn

By the end of this course, you will be able to:

• Understand what Microsoft Outlook is and how it’s used for email and productivity
• Navigate the Outlook interface, including the ribbon, folders, and views
• Compose, send, reply to, and organize emails with confidence
• Use key email tools such as attachments, formatting, CC/BCC, and importance settings
• Organize your inbox using folders, categories, flags, and conversation view
• Schedule appointments and meetings using the calendar feature
• Add and manage contacts and contact groups
• Search efficiently using Outlook’s built-in tools
• Set up an email signature and automatic out-of-office replies
• Apply time-saving tools like rules, quick steps, and archiving

This course provides step-by-step instructions, practical examples, and quizzes to test your knowledge along the way. Whether you’re using Outlook at work, school, or home, you’ll gain the confidence to take control of your inbox and schedule.